alexa smartthings device is unresponsive

It says server unavailable. Send a couple hours trying to pair them and reset everything from my router to my apps. Youve just successfully power cycled your device! Youll know if theres WiFi interference when the connection suddenly slows down or cuts off. Log in to your account and follow the steps to add the device again, if required. Alexa reports of the button: The device is unresponsive. With the problems Im having, Im thinking of throwing in the towel. The physical button uses its own original DTH. Many WiFi users dont know it, but your unlimited WiFI plan is not unlimited. The device will show a microphone turned on notification, and Alexa will start responding to voice commands. They were both set up through the Alexa app with no problems. Select the device that you're having trouble with. I'm sure the ring video doorbell in the alert, smartthings can send you can turn on the same connected on ios and you can. Dont give me that silent treatment!. Then, set up your new device by following the on-screen instruction. But you can refresh Alexas system. Compare Hubitat Vs SmartThings Which Ones Better? THE SMARTTHINGS BUTTON WILL HELP THE WIFE ACCEPTANCE FACTOR OF MY FORAY INTO ALEXA AND AUTOMATION. If its red, then your Alexa device microphone is off. Leave it off for a few minutes. Newbie here. This meant Alexa could see the devices but couldnt communicate over the net to operate them. I have an Alex Echo, Smartthings hub, and various devices. I have the original Alexa the large one. You dont use that DTH for your smartthings button. This is a very popular use case. Alexa does not recognize that device class. If not, disconnect from the WiFi. They all became unresponsive. If it's cranked all the way up, lower it. Thats why most people save this solution to be used as a last resort. It will take a while to set up the SmartThings system with the Alexa unit, but the configurations can be a bit complicated for some owners. JD: you say it found the physical button, but as far as I know, thats impossible. Place your power adapter inside a cable box organizer. P.S. Alexa routines can only be triggered by time of day, voice command, or some kind of sensors. Well, hopefully that clears up some of the confusion. Without the skills enabled, some devices just don . In those cases the Skill Expires and needs to be re-enabled. You must first open the Alexa application. If I press the button, open Zebra. When you mute the microphone, Alexa stops listening to you. Is Bluetooth Better Than 2.4 GHz? Are your smart devices already set up and switched on? Should Smart Devices Be on a Separate Network? I had one device unavailable with Smatthings recently, but the device still worked. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. Your internet service provider (ISP) sets a monthly data limit to your plan. Frankly, theres no direct way to update Alexas firmware. How is that going to control the volume on an echo device? Thats why you dont have to pick one for it, it will automatically be picked for you. Hello. THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. Just sayin ). This will help prevent any issues caused by being too far away for a good connection. If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. When the app crashes, your smart device may fail to communicate with your WiFi network. So, you might run into responsiveness issues. Ill be honest, by far the easiest way to do this is just to buy an echo remote. Forget everything you thought about code for this problem before you started this thread. But it doesnt respond. But this is just an extra pair. And with the DTH in place, the button last some functionality in ST. Thanks in advance. It's connected and recognized by the Smartthings hub But Alexa reports "The device is . How to change or update WiFi network on Alexa app. I just added a SmartThings button to my system. You dont always have to upgrade your internet plan. I entered the Smarthings app, and enabled the Smarthings skill. 8. Otherwise, the issue will be out of your hands, and you will not be able to get any response from the device. Sounds ridiculous, but you wont believe how common a mistake this actually is. You can only create Alexa routines through the Amazon Alexa app. Next, check if the power outlet has a charge by using an outlet tester. 4. THAT LOSES ME A BIT. Delete the shark App if there is one and reinstall it. You may obtain a copy of the License at: I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Meaning, your Alexa device can become unresponsive once your internet slows down. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. My Alexa device has lights on. If thats the case, then the issue must be on the Alexa device itself. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. It cycles through the blinking and the colors but refuses to pair with Alexa. One of my echo devices always tells me that the device is not responding whe I ask it to be turned on/off. Before you go ahead and reinstall the application, we suggest that you first try force-closing the application from the app settings. In these cases, recent firmware update to the router activated a tighter security protocol. FAQ: Can I trigger an Echo Action without Speaking to It? Developers remove software bugs by creating new software updates. Click here to manage the Alexa skills and devices. While the issue can be related to the roughness of the delivery process or simply improper installation, you need to check for cracks and other damage. All that you need to do here is to remove all of the power from the unit and then power it up one more time. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. This is especially true if youre keeping track of the inferences from other units and the clarity of the voice commands. In other cases, Amazon Web Services or Microsoft Azure have had a partial outages. They work very well. In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. Its what you call Alexa to wake it up. Then, input the new or default wake word. It stopped working and nothing I do to reconnect it is working. Whisper mode allows users to talk to Alexa while whispering. govee lights not responding to alexa Toggle navigation. Want to know more about this website and me? I hope youre feeling better! AT&T) is down so you have no internet connectivity. Now, check to see if this solves the problem and allows you to communicate with it. Check your app store if theres an available update for your Amazon Alexa app. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. I disabled the Smarthings skill. Unless you change it back to default. Now lets think about using a SmartThings button to control the volume on an echo. This includes smart bulbs and plugs from different manufacturers. So the best way you can address this issue is to manage your data well. I have done just about everything to get her to work .i can see it still resoind in a way..like typing Try saying and gives examples..nothing works. So, make sure only to do this if nothing above works. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. Select "Settings" from the menu options. Now go to the App Store or Google Play, find and install the latest version of the app. Most smart devices use WiFi to work and communicate with other devices. All of my devices became unresponsive at once with Alexa. Echo routines do give us the ability to set device settings and one of the options is to change the volume. Unplug the power adapter from the wall socket. She will do nothing I ask. Doing this removes bugs and allows Alexa to receive update notifications. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.) Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Using the SmartThings button as volume control for an Echo Device is not easy. You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created. You can check whether your smart hub is Alexa-registered by visiting Amazons Smart Home page. If you have changed its wake word and still keep calling Alexa Alexa, it wouldnt respond. Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. Alexa routines can be triggered by sensors. Not A physical device like the smartthings button. Place your Alexa device in high areas or shelves. Review your user manual and see if skill-enabling is necessary for the smart device to work. I HAVE BOTH DTHS LOADED IN SMARTTHINGS. You will need to provide permission to link again. And all you have there are two different DTHs added to your library. Very frustrating. When you toggle the switch off, a list of all the devices will appear. The steps progress from initial simple solutions to more complex reasons why the device will not respond. * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except You will have to engage the unit from scratch, and that might just help you get a better response from the unit. Its connected and recognized by the Smartthings hub But Alexa reports The device is unresponsive. Its not going to be elegant. After 45 seconds, none were discovered. At SmartHomePerfected we pride ourselves on providing trustworthy, unbiased information. And I think this is do-able. As a result, Alexa cant control the device as the smart bulb needs constant power. Click Forget All to disable . Select the Echo device you want to reset, then scroll down, and you'll find the Reset Settings menu. Alexa, I said turn off the bedroom lights. A factory reset wipes the device completely and returns it to its original form. . 7 Factors To Consider, Does Alexa Have To Be Plugged In To Work? Same here. Green light: incoming call/in an active call. CERTAINLY! Both the apps work fine. These devices can be anything in your house, including: Check out: Is Bluetooth Better Than 2.4 GHz? If everything goes well, you will not have to struggle with more errors down the road. I succeeded in having the button show up in Alexa, but it wouldnt function. But the truth is, Alexa is just whispering. If you want to stop Alexa from whispering, disable the whisper mode. A lot of apps rely on cloud services which can go down from time to time. The echo remote is more intuitive for wifey. . If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. Its like the device health is reporting to Alexa even if it is turned off. However, if you browse community forums, then youll find customers complaining quite often about issues with their smart hub. Then, press it to unmute your Alexa device. Now that you can control the device using the manufacturers app again, go to the Alexa App, search and enable the Skill to voice control it. This is caused by the SwitchBot - Alexa connection expired. You can also try plugging other devices to see if its working. Almost daily I receive a message from Amazon (Alexa) telling me that my connection to SmartThings has expired and needs to be renewed. Verify the manufacturers app still works. But the thing about this mode is that Alexa responds with a whisper as well. Then just add it like normal with add a device.. If you do find cracks, frayed sections, water damage, discolored parts, or any other indicator, then reach out to the dealer. Did I mention that you can buy an Amazon echo remote for $15 on eBay? Then we can figure out what steps you need to take, because I think you have mashed together a couple of different solutions for different use cases.. Its really just software. Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings. Tap "Amazon Alexa.". Ive checked to see if the manufacturers app is fully up to date and if not, updated it. However, if you find there to be hardware issues, try calling an expert from the SmartThings team. From a SmartThings point of view this is no different then setting it up so that when you press the button a particular light comes on. Ive decided to keep the Alexa for a timer and weather and news alerts. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. To keep your Alexa device working, make sure it receives sufficient electric power. Onlyits not the SmartThings button. Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App Ok, thats very helpful. Even tho I ordered the Alexa Remote (thanks for the suggestion!) First, make sure you keep your phone within 30 feet of your smart plug during setup. The Hunter Fan Team. For this youll firstly need to disable the specific Skill from Alexas app (under More > Skills & Games > Your Skills > Skill > Settings > Disable Skill), Then Uninstall the app from your phone. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Is the latter fully plugged into the socket? And you would have to use webcore to keep track of where you had been and then where you wanted to go. Powered by Discourse, best viewed with JavaScript enabled, SmartThings Button added, but Alexa says the "Device is Unresponsive", https://raw.githubusercontent.com/bjpierron/SmartThings-Alexa/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy, Amazon Alexa Voice Remote Control for Echo and Echo Dot for sale online | eBay. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. Edit: Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. . You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. If not, then try disabling and then re-enabling your smart device from Alexa. So I used two device handlers. You should also make sure that youre using the newer version of the skill on your Alexa app if you want to keep using your SmartThings devices. Or it can be virtual, which is more like a widget on a phone. So, be sure to thoroughly check up on the unit before going through these methods. But Alexa will never see that button. In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. It works very smoothly. Continuing on, the next roadblock is trying to find a DTH for the ST button hardware. Everything is working for me. Under Devices, click "Echo and Alexa.". Heres a step-by-step video on how to change the WiFi network on your Amazon Alexa device: Note: Most smart devices only work with WiFi with a 2.4 GHz band. AND IN THE ST APP, AND ALEXA APP, ONLY ONE BUTTON SHOWS UP. * Copyright 2015 SmartThings The Smarthings button is connected to ST, and can be used in ST Automations. So, you will have to follow through with a reset. metadata { Like a printer driver. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. No change. However, I am sure well just continue to talk to Alexa to do most things. You will be able to turn the virtual switch part on and off just with the official smart lighting feature. Check to see if you are able to communicate with the device using Alexa. you say it found the physical button, but as far as I know, thats impossible. Sometimes, it is even better if you can physically move your router closer to the smart device. Doing this is necessary because, according to research, building materials can block and weaken WiFI signals. SmartThings works with Alexa, Google Assistant, Phillips . Note: I find it best to use the Alexa app as opposed to the Alexa web interface, as not all features and settings are supported online.

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