No need to wait for texts or calls. We love getting feedback from the general public, but our support efforts are generally dedicated to the. If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. Youll see an error in the Authenticator app that says To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.. Using PowerShell, you can disable the notifications informing your users about the Outlook mobile apps. One University Place Shreveport, LA 71115 (800) 229-5957 (318) 797-5000 If you're having issues signing in to your account, seeWhen you can't sign in to your Microsoft accountfor help. --please don't forget to upvote and Accept as answer if the reply is helpful--. If your organization uses two-factor verification, you can set up your work or school account to use the Microsoft Authenticator app as one of the verification methods. - Check device permissions. After you scan your QR codes, you get confirmation that your Authenticator accounts have been transferred. After you've set this up the first time, you can return to theSecurity infopage to add, update, or delete your security information. If you're an administrator, you can find more information about how to set up and manage your Azure Active Directory (Azure AD) authentication environment in the administrative documentation for Azure Active Directory. If you are allowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and two-step verification. The Authenticator app helps you to secure all your online accounts. More a criticism of Microsoft than this solution: Is the ONLY way to get a QR code for Authenticator following a restore really to delete the existing account and re-create it? And install the authenticator app on your Device. On theStart by getting the apppage, selectDownload nowto download and install the Microsoft Authenticator app on your mobile device, and then selectNext. This does NOT show the QR code that Authenticator needs to restore an existing account following its Restore from Backup on the phone. This did work for me. For step-by-step instructions about how to set up your email, seeSet up security info to use email. There are different instructions for further authenticating personal Microsoft accounts on a new device basically requiring sign-in with your user name and password for the account you wish to verify. When using the Exchange PowerShell command, changes may take up to 8 hours to propagate. 1. Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. Sign-in using the Microsoft Authenticator app, following steps in theSign in using two-step verification or security infoarticle. For that account, and perhaps a simpler way to begin with than the above method. Microsoft Authenticator - Apps on Google Play You can manage the passwords for ALL of your LSU accounts in one place with the myLSU Portal. When prompted, use your phone/device to scan the QR code displayed on the computer screen. The Authenticator app can be used as a software token to generate an OATH verification code. Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. Scan the QR code with your Android or IOS mobile device. You must selectAllowso the authenticator app can access your camera to take a picture of the QR code in the next step. The simple solution posted by Takudzwa worked for me and appears to be the best answer to the original post. This will take you to the Scan the QR code page. Scan the code with the Microsoft Authenticator app QR code reader. If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you can set it from the Securityinfopage. To provide the additional security verification by scanning a QRcode for my Microsoft work accounts after moving to a new iPhone, I found the following paragraph on a Microsoft Support page helpful. For example, you first enter your passwordand, when prompted,you also type a dynamically generated verification code provided by an authenticator app or sent to your phone. Choose the account you want to sign in with. The options include: Mobile device text:Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards. IfyouhaveaTemporaryAccessPass(TAP), youcanusethattosignin. Log into the myLSU Portal . iOS 6 (iPhone 5, 4S & 4, iPad 2 & newer, iPod touch (4th Gen & newer)), Office365: Logging in with Multi-Factor Authentication (MFA). Select the checkbox next to Authenticator app, and then selectConfigure. Return to theSet up your accountpage on your computer, and then selectNext. This QR code is a short lived token that can only be redeemed once. 3. You have additional options for how your organization contacts you to verify your identity, based on what's you're trying to do. As of June 2021, some apps will ask users to chooseTextorCallfirst. - Check device for latest OS and app updates. Use a QR code to sign-in to the Outlook mobile apps - Microsoft 365 See manage app passwords for more information. Apr 29, 2023, 1:40 PM. A really helpful and clear solution to the hours I've spent elsewhere. If you're not using the Microsoft Authenticator app, select theAuthenticator app or hardware tokenoption. Open the Authenticator app, select the plus icon and select Add account, and then select Work or school account , followed by Scan a QR Code. The default method used for sign-in changes to the Microsoft Authenticator app. The App will ask if you want to be sent notifications. Choose the account you want to sign in with. If your default sign-in method is the Microsoft Authenticator app (which Microsoft recommends), then the app notification is sent automatically. Information Technology Services 200 Frey Computing Services Baton Rouge, LA 70803 Telephone: 225-578-3375 Fax: 225-578-6400 Enter your mobile device number and get a phone call for two-step verification or password reset. 1 You don't need the QR code you only need the Secret Code, do you have access to that, what exactly was generated when you created the authenticator? Tap " Microsoft Exchange ". If you lose your key chain, are you able to get back into your house? Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, back up your account credentials and related app settings. When the Security Info page came up, I just clicked on + Add Sign-in Method. SelectNexton theScan the QR codepage on your computer. (my.lsu.edu) 2. 3. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN. 2023 Now, a new update to Google Authenticator fixes that flaw. Verify Login with Authenticator App | Wilmington University Note:If some of these options are missing, it's most likely because your organization doesn't allow those methods. Once the download is complete, select Open to get started. (YouMUST manually changeyour passwordthe next time you log in.). Accounts which are available to you will display in the drop-down list. If that's the case, you should follow the instructions in theSet up security info to use an authenticator appsection. . Yeah I changed phones, and I couldnt reset my authenticator app because I had to use the authenticator app to set up the Authenticator app, This is the only solution that helped. All the accounts are working except for the five Microsoft 365 work accounts that I use. Copyright Note:If your default sign-in method is a text or call to your phone number, then the SMS code or voice call is sent automatically during multifactor authentication. I have a new mobile device and I want to add it. You won't have to reauthorize all your linked apps (or scan a QR code ) just because you got a . AllRightsReserved. AllRightsReserved. Office 365 is a productivity suite made available through Microsoft. Information Technology P O Box 1129 Eunice, LA 70535 Telephone: (337) 550-1307 Fax: (337) 550-1307 it@lsue.edu We love getting feedback from the general public, but our support efforts are generally dedicated to the. 6. Your passwords are protected with multi-factor. A brief history of QR codes. OIT - Multi-Factor Authentication (MFA) This should only take a minute or so. 1. Also, you can get more info about what to do when you receive theThat Microsoft account doesn't existmessage when you try to sign in to your Microsoft account. SelectYeswhen asked to confirm to delete the authenticator app. What this means is that Google Authenticator users can transfer "secrets" across multiple devices so even if you lose your primary device which had the app installed, you could just restore it on . Steps are The work involved in providing these controls is extensive and the Identity team continues to work on them. I was just bounced back to my account profile that I had been able to access using the Authenticator approval on my old device. To disable this feature, follow the steps below. Click on this Link to access your account and continue the setup. For information about how to add the code manually, see seeManually add an account to the app. Try here. 3. Note:If you don't see theAdditional security verificationpage, it's possible that your administrator has turned on the security info (preview) experience. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. How to use Winauth for two-step verification on Windows 10/8/7 - H2S Media Select 'Time-based', which should, however, be selected by default. The verification code provides a second form of authentication. TheScan the QR codepage appears. finaly i found this solution. There may be broken links in this article, the GROK staff has been notified and is working to resolve the issue. how to use the microsoft authenticator app microsoft support Sep 23 2022 web open the microsoft authenticator app on your mobile device and select begin . When you try add an work account it is asking for a verification code to set up, it give option to scan qr code but from where I have no idea where these codes and qr codes are supposed to come from Microsoft Authenticator 2023 For more information about manually adding a code, seeManually add an account to the app. - Try manually with code and URL. Now the time-based code will be shown to you. Please contact your administrator to delete one of your authenticator apps or hardware tokens. Get troubleshooting tips and help for sign-in problems in theCan't sign in to your Microsoft accountarticle. If you no longer want to use your authenticator app as a security info method, you can remove it from theSecurity infopage. Microsoft-Office-365 Software - LSU TigerWare Online Microsoft Office 365 Windows, Mac Provided by Microsoft For Students, Faculty, Staff To download and install Microsoft Office to your machine please refer to: Office365 ProPlus: LSU Overview. A code and URL will be displayed. Choose the account you want to sign in with. You can delete accounts on past phone from the same page. This also prevents the QR code sign-in flow from being shown. In some cases, your users must re-authenticate on their computer to generate the QR code. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. Ifyouwanttosigninonaremotecomputertoinstallthe Authenticatorapp, follow these steps. The problem with all these account setups, AFAIK, is you don't get to name or rename any of the authorizations. Contact the administrator for your work or school account to use this authentication method. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Select " Accounts ". Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. Sounds like you may need an account administrator to reset the two factor setup. myLSU PasswordPolicies & Security Levels. Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. If you have a new mobile device, you'll need to set it up to work with two-factor verification. Important:Before you can add your account, you must download and install the Microsoft Authenticator app. However, not all methods can be used for both. Click Personal Preferences | Password Management. Set up the Authenticator app After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. To install the Authenticator app on an Android device, scan the QR code below or open the download pagefrom your mobile device. 2. In Outlook on the web or other desktop Outlook applications, users may see notifications informing them that they can use Outlook on their mobile device. Thanks. If you are using the same device to read the instructions and activate the Microsoft Authenticator app: On the instruction page, select Can't scan image (right under the QR code). After entering your username and password, you enter the code provided by the Authenticator app into the sign-in interface. In the window that appears, proceed to enter your MyLSU password, and click "Sign in". You'll need the university admins to reset the account, then you'll get a new QR code with which you can link up your account to authenticator app. On theSecurity infopage, select theDeletelink next to the Authenticator app. Change Your Mainframe Password. On your device, tap the account and verify in the full-screen view that your account is correct. Generating QR codes Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Download and install the Microsoft Authenticator app. How to set up Multi-Factor Authentication (MFA) - London School of First, probably worth sharing the first few basic things we tried; - Try again. A pop-up window will appear. Scan the QR code provided by your organization to finish recovering this account". I begun setting up the Authenticator but paused the process to continue later. The authenticator app should successfully add your work or school account without requiring any additional information from you. Released on Monday for iOS and Android, the latest version of Google Authenticator lets you back up and sync your one-time 2FA codes to . (View themyLSU Portal: Overviewfor more information.). Phone sign-in. Trying to set up work email but authenticator is asking for codes Code generation. All steps are required. Sign in to your work or school account and then go to yourMy Account portal. Set up the Standard or Targeted release options (article) Note:This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. Note:The first time yousetup the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). If your phone currently has an e-mail app that is accessing the old LSU Exchange e-mail system, you must remove the account before proceeding to Step 2. Sync in Google Authenticator does not have E2E encryption yet, so use Article - Microsoft Multi-Factor Auth - UTRGV --please don't forget to upvote and Accept as answer if the reply is helpful--. 1. - Ramhound Jul 8, 2022 at 13:06 Added screenshot from Microsoft's doc to clarify. For step-by-step instructions about how to verify your identity with a security key, seeSet up security info to use a security key. If you don't have it installed there is a link provided to download it.
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