microsoft surface data eraser no disk drive found

I was able to run Surface Data Eraser per MS support, but it failed to locate the drive as well. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. type below line in CMD with admin rights, then copy all the folders and files from the root of created bootable pendrive to C:\WinRE_amd64\media This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. DISK0 not found when you deploy Windows on a Surface device that has The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. SSDs aren't available for purchase at this time. I'll read up on " You signed in with another tab or window. Simply click the Start button. Basically, Microsoft Surface Data Eraser is designed to boot from USB so that users can delete data even when the Surface is unbootable. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. For more info, see How to prepare your Surface for service. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. All original components exclusive of the bundled accessories such as the power supply unit, mouse, or pen, must be included when returning your device for service. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Partition to be erased is displayed in Microsoft Surface Data Eraser. Thank you. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Decommission a Surface device from corporate or organizational use. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Press any key to shutdown device now . Here is how to that. Doesn't show anything besides settings toggles. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. Complete the Microsoft Surface Data Eraser USB creation process. Select any of the following sections or select Show all. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. open cmd with admin rights type the following Read the software license terms, and then close the Notepad file. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. This topic has been locked by an administrator and is no longer open for commenting. The Surface Data Eraser can be used on Surfaces running Windows 10, Windows 8/8.1, and Windows 7. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. It is required for docs.microsoft.com GitHub issue linking. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Figure 1. Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. But you want to create iso file correct . For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. then inserted transcend usb 2.0 GB pendrive, . Do these have to be USB 3.0 thumb drives? Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. I tried using bootable USB but i get an error message that 'there is a problem recovering your PC'. This really helps out :). If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. Figure 5. Continue to hold the volume-up button. clean @DanRev0519 . https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . Report abuse Report abuse . Select Continue. [LOG[## Disk(0) was not found. Press and release the power button. UEFI BIOS is pretty basic. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. ]LOG]!> Once the bootable USB is ready, you will see the Success message. ]LOG]!> Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. Surface Data Eraser - Unknown disk drive manufacturer Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. Select X to close Microsoft Surface Data Eraser. "There was a problem recovering your PC" when recover from a drive Here are the instructions If you need to back up your data before service, you can connect with one of our Surface advocates to learn about other options for backing up your data. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. To continue this discussion, please ask a new question. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. [LOG[## Possible Cause: Missing Storage Driver. Select Continue. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Unable to power down Precision using power button? Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Refer to this link to learn how to get into the Surface UEFI. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Privacy Policy. ]LOG]!>. Create a Surface Data Eraser drive, and then start the device from that drive. You are unable to use the GUI to create a new partition or drive. Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. 1. Step 3: Turn on the Surface device and boot from the bootable USB connected to it. When a Surface device is returned to a Microsoft Service Center it goes through a data wipe process to ensure that the devices data is erased. USB thumb drive selection>"::: c. Press and release the Power button. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Tool doesn't format USB drive. Just fails after 5% bar #4124 - Github Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. d. Release the Volume Down button. Here is how to that. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. I also tried two different USB drives, both are 16GB drives. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Same exact issues. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. :::image type="content" source="images/microsoft-surface-data-eraser/fig1-build.png" alt-text="Figure 1. Back in the day I used DBAN, bit haven't had to do this in ages. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. :::image type="content" source="images/microsoft-surface-data-eraser/fig3-select.png" alt-text="Figure 3. Partition to be erased is displayed in Microsoft Surface Data Eraser. Thanks in advance. The tool comes in handy when you Surface is not booting, and you want to send it to service. Thanks for being part of the Microsoft Docs community! Sfc /Scannow Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. Confirm USB drive of at least 4 GB is connected. Figure 2. Turn off your Surface device. Confirm USB drive of at least 4 GB is connected. Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Please guide me, Scan this QR code to download the app now. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Step 2: Next, you need to prepare the Surface device to boot from USB. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. Select Continue. USB thumb drive selection. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. Explore subscription benefits, browse training courses, learn how to secure your device, and more. b. The Microsoft or Surface logo appears on your screen. You must accept the license terms to continue. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. A subreddit for the Microsoft Surface family of products. I've tried 3 different USB thumb drives with the same outcome. This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Microsoft Surface Data Eraser Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Tap or click OK when the format is complete. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Be sure to format the usb as fat32 before you copy over the recovery image. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. use only 4GB drive . Read the software license terms, and then close the Notepad file. Release the button once the UEFI screen appears. Begin the Microsoft Surface Data Eraser tool. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. I will try the surface data eraser tool and see if it helps. boot the Windows into normal mode and use ***> wrote: Yes sir it worked very well as it was intended.Thax very much sir. Any section you choose will open to show you more info. boot the Windows into safe mode and then try to bootable usb media. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). You are the best person to look after your data. I formatted the USB stick with Diskpart. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Thank you. To boot your device from the USB stick follow these steps: a. Your email address will not be published. [LOG[################################################]LOG]!> I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing.

Selenium Deficiency In Alpacas Symptoms, Disney Employee Dies In Costume, Rexulti Commercial Actress Doctor, Articles M