Upon receipt, we will ship out a replacement item if available. Limited seating is available on a first-come, first-served basis at First Avenue, 7th St Entry, and Turf Club. Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website (213). Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. If an event or a sports match for which you bought a ticket has been canceled, the money for the ticket will be returned to your card automatically. (United Kingdom) Bought tickets for a group? BBB Business Profiles may not be reproduced for sales or promotional purposes. This fee varies depending on the chosen delivery method (USPS, e-ticket, etc.). We are shipping items weekly, but there is a delay due to the current circumstances. However, these sites usually do not offer refunds if the buyer cannot make the rescheduled date, so ticket holders are then told to resell their seats (benefiting the resale site twice over with its selling fees). x, Footer.languageSelector.ja-jp.greeting You can request a copy of your Minnesota vaccination record HERE. Fantastic service thank you Gatian ! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. This should be illegal. Hi, thanks for your message. After completing the account information, you may buy, sell or manage any seats in your account. You may place two separate orders if youd like your in-stock items to arrive earlier. Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We use dedicated people and clever technology to safeguard our platform. Lack motivation? Anything discussed is confidential, and the services are usually free. BBB is here to help. In Germany, sorting household waste, recycling and reducing waste are very important issues. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. You may bring a small bag with you to most of our shows. 10.00 Uhr bis 18.00 Uhr, Sobald Sie die Vorschaukarte anklicken, entsteht eine Verbindung zu Google mit der Akzeptanz deren Datenschutzerklrung. The management is doing everything possible to focus on the efficiency of cooperation with customers and quick response to different situations. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. If ticket holders wish to ask for a refund for a rescheduled show, they almost always can. If you have questions about a ticket purchase, please contact AXS by submitting a request or Live Chat. Availability will vary by performance, and ticket prices may exceed face value. There is also an order processing fee and a delivery fee. This website is using a security service to protect itself from online attacks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes, the tickets are legit. Then I applied for my PA pass so that I can have a carer with me (without which I would be unable to access the event). I did all of this. Read more about them (available in several languages) at the ZKE: Zentralen Kommunalen Entsorgungsbetrieb. Thanks for signing up for the event guide! It's all a fan needs, all in one app. Saturday, Sunday & Bank Holidays days your question is unlikely to be resolved very quickly. +49 681 905-1111 Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! AXS Tickets - Apps on Google Play Told we would hear back 48 hours, 72 hours never hear a thing ! burnet cisd athletics tickets; duck blinds for lease california; why do they cover f1 cars after crash; Gallery. I received an email to let me know but with reassurance that if a pass became available I would be notified right away. How can we possibly contact them with a question? Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). No one uses customer data for illegal purposes. Mehr Infos unter First Avenue is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. To read the updated Privacy Policy, please. If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. If you need medical seating, another entry in this section provides instructions. Please check the individual event page for exact policies and requirements. For instance, if you bought $250 in tickets, youll get an extra $50 toward the next big show. Terrible customer service. So youd think wed be able to sell or transfer, right? Be the first to know. Without registration, you will not be able to make a deal. For information and tips, please visit: If you have problems and need any assistance, there are many counselling centres available to you. If youre seeing this message it means tickets are already on sale, however all available inventory has been sold. may not be valid. This is actually a good deal if you regularly turn to these sites for tickets. On weekends and on public holidays the ticket is valid from midnight. , Star Tribune There are still many cases when the buyer was not returned the tape in a similar situation. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Your tickets will no longer be listed for others to buy. The customer representative that I corresponded with, Niha, was wonderful. This cost is called fees and it is at the expense of these fees that the management provides technical support for the service. Despite me sending Paypal and bank statements to prove I have not received funds they are still withholding my money and have now just stopped responding to me. Many customers like how the service staff solves their problems: quickly and politely. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. They rob people of their money. As of now, it's not clear how long the refunds will take to be fully processed by either Live Nation or AEG. Find out how we combat fake reviews. Stop the bots! This includes platinum tickets and other seats with inflated prices bought through Ticketmaster; all refunds are given at the price you paid. Friends have 2 days to decide whether they need tickets. They said multiple times that it was final sale. For one, some ill-informed or panicky fans are trying to unload seats via resale sites such as StubHub, so seats for questionable big gigs like the Rolling Stones May 16 date at U.S. Bank Stadium can actually be had for face value or less (and the Stones are likely to reschedule if need be, as they did last year after Mick Jagger underwent heart surgery). Claim request is processed after verification.. AXS Ticket Reviews Is AXS Tickets Legit & Reliable? You will receive an email when your package has been shipped. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 4 mins (3m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 10:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. The exception are the Twins spring training games, which wont be rescheduled and thus are being refunded. Had anyone received their refunds for cancelled shows? C2C have a non-return policy and non-resale policy until 2 weeks before this event - causing us huge financial strain. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. The company has its methods by which you can check not only the seller but also the tickets they sell. has anyone ever gotten a successful refund on an axs ticket? Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! It was impossible to select more than 2 tickets. Please note that due to artist requests, some concerts and events may still require proof of vaccination, or negative test results, or will have mask policies in place. Besk vr hjlpsida fr mer hjlp och support. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. If we are talking about canceling a purchase on your part, then any purchase on the service is final and cannot be canceled by you. Well guide you through the process. Postponed shows that are trying to reschedule, such as the Ordways The Color Purple, will provide seats to ticket holders for the makeup dates. If a show has been rescheduled, and you cannot make the new date, you have 30 days from being notified to request a refund from AXS (via support.axs.com or the AXS app) or etix . With the one AXS app you can view and use tickets for The O2 arena, OVO Arena Wembley, BST Hyde Park, and more, all in one place. Remember, your friends can always transfer tickets back to you. Theater productions: Ticket refunds for Guthrie, Ordway and other theatrical productions are generally operating the same as concerts. If you cannot get this app, you can go to your AXS Account on a desktop computer and transfer your tickets to a friend with a smartphone and enter with them at the event. Sobald Sie das Video abspielen, entsteht eine Verbindung zu Google mit der Akzeptanz der Google-Datenschutzerklrung. Hope we can make our event . For shorter trips up to 3 stations (Kurzstrecke), a one-way ticket costs 1.90. Do not forget, to interact with the service and make a purchase or sale, you need to register. This is a myth that was spread a few years ago and has no basis. 2 Posts. I really appreciate the efficient care & consideration given to me. BBB reports on known marketplace practices. By clicking Next, you agree to the AXS.com Terms and Conditions. Yep! You cannot buy a ticket inside of the tram. This policy may change depending on the performer or at the discretion of management. Everything is confirmed by the corresponding warranty. Check this box to Sign in, How to buy cheap NBA tickets with no service fee, How to buy cheap NFL tickets without a service fee, How to buy cheap NHL tickets with no service fees, How to buy cheap sports tickets without fees, The service support service is recognized as one of the best and operational, Very flexible system of work and cooperation with clients, Active work to prevent the sale of counterfeit tickets, Sometimes there are problems with ticket delivery. The Loge refers to the first 4 rows in the Balcony. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. x, Hello! How do I get a refund for classic hard stock tickets? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Lefts face it: Hardly anybody is buying concert tickets right now. For more information, please see our Awful customer service. We'd recommend you send them by Certified Mail or any carrier that provides proof of delivery. All rights reserved. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. Chris Riemenschneider has been covering the Twin Cities music scene since 2001, long enough for Prince to shout him out during "Play That Funky Music (White Boy)." All bags may be checked for free, except at the Palace Theatre where bag check is $5 and mandatory for all large bags and backpacks, and at The Fitzgerald Theater, which does not have a coat check. Thanks to this technology, the platform sells tickets either under its trademark or other well-known trademarks. If available, youll see the option to get tickets with AXS Official Resale on the event page. Three years after the company was founded, it managed to achieve good results: AXS officially sold tickets for 40 venues in America and the UK. During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. You can email the site owner to let them know you were blocked. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. The refund for the ticket to the canceled concert will be credited to the same card with which the payment was made. Please visit our help page or contact customer support for assistance. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. They do not commit. That is, having this information, it will be easier for the service to offer the user those concerts that may interest him. Returning user? Theyll just have to create an AXS account to claim their tickets. I tried to buy insurance after the fact but . Please note: If you purchase items that are currently in-stock, along with pre-order items, your entire order will be shipped together. Yes, this service is only available for those who have already become a customer of the service. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Empty promises once again from AXS -, they commented on my previous trust pilot review to ask me to add my order number and they will look into it. This was largely due to the professionalism of the people who work in the support service. No phone number available to call them. Gatian at AXS ticketing queries has been amazing! Ticketmaster and other websites have a Request a Refund link on their website (often under the Your Account dashboard). Weekly and monthly tickets are available at Saarbahn ticket shops/customer service centres. It is problematic to make a refund to another card. If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. This transaction brought the company an excellent income. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Its up to you! Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The person identifyed as Ken was absolutely fantastic, very fast and clear understanding of issues, with little info took the time to source and fix a problem. Still no refund. Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. International credit cards cant be used to purchase resale tickets. Check our Venue Tours page for information regarding future availability. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. . After logging back into the site afterwards, all price point tickets were still available and we were able to purchase the lesser priced tickets that we wanted. Independently of the personnal use they do of the Semesterticket, all students pay the same amount for it, and have the same claim of fullfilment of the prestation. The client should not be afraid that the server will monitor all his actions using a Facebook account. We really need our e-ticket email now. When the issue of trust concerns the dissemination of the personal data of customers, all points of interaction with personal data are described on the website. Nope. We notice that your web browser is out-of-date. This service is legit reliable and safe, the company is trusted by millions of users. That means good seats should be plentiful to most upcoming shows. Scripted call center response - not able to offer any support. Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. I think given I have purchased the tickets I should be able to have a way to download or share it. They never responded to any of my requests. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Why it takes 10 "working" days to transfer funds is beyond me, but I waited, and waited, and waitedNo response. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The tickets sold on the 24th and the event was on the 25th March. and our THE DEPOT: Located next door to the 7th St Entry. There were 43 people in line before us. Postponed events: For shows that are rescheduled or have plans for rescheduling, ticket holders usually dont have to do anything if they still plan to attend on the later date. Arzelia was very quick with her responses and incredibly helpful. Your review is recommended to be at least 140 characters long. Unfortunately, no. If youre still looking for tickets, you can check the AXS Official Resale page. At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. Due to COVID-19, many shows were postponing, rescheduling, or cancelling. We have made changes to our Privacy Policy. This business is in an industry that may require professional licensing, bonding or registration. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Need to find a different location? During this period, the platform has achieved a lot. Please keep an eye out for emails from First Avenue and AXS for important show-related information. As of now, the online service cooperates with more than 350 partners around the world. AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This is the subreddit for and by listeners of Crooked Media podcasts like Pod Save America (formerly Keepin' it 1600) hosted by Jon Favreau, Jon Lovett, Tommy Vietor, and Dan Pfeiffer. !!! Bought your tickets at the venue's box office? Try Now Rate us and Write a Review Request ID: 7c0dc95f4d5d2a5e. Damaged or defective items may be returned or exchanged by emailing info@first-avenue.com within seven (7) days of receipt. You can also write your message as follows: If you prefer to send an email to the support service, then first you will be asked to choose a country, since the service branches are located in different countries. Sold tickets over 5 weeks ago ! Our changing barcode system ensures that the tickets cannot be copied or shared illegally on any other websites. Front row or on the aisle? Well thats a bummer. Official Tickets and Your Source for Live Entertainment | AXS.com Many buyers were dissatisfied, many did not want to wait in line for a refund, demanded the return of funds immediately. I had one point of contact through the whole experience. if problems" but provides only a "no reply" email address as far as I can tell. If we talk about the dynamics of the companys development, it is very good: the service management always listens to criticism and tries to eliminate problems and weaknesses. Hundreds of pounds just lost. Open the App and sign in to see your tickets. Cookie Notice Tickets for a concert in July went on sale less than 2 hours ago, and already are on AXS for resale at OUTRAGEOUSLY inflated prices. Of course, there is no charge for delivery in the AXS Mobile ID application. I assumed I would have to sell it but no help offered we unfortunately lost my sister who I purchased the gift for. So I guess I'll be leaving one devastated child at home. We will inform all ticket holders via email of any event updates. There is one very interesting point that distinguishes the service from many of its competitors: AXS processes payment and delivery, so buyers and sellers never need to interact with each other. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Click to reveal Shows still in limbo: For updates on concerts not yet postponed or canceled but questionable, news usually comes first from the artists themselves and/or the venues via their social-media sites. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. I had tickets for both Detroit and Louisville. Always check the event page on our calendar for full details. And youre done! Upon receipt, we will ship out a replacement item if available. Im very grateful that within 24 hours I was notified that a pass had become available & was sent an email with the confirmation details. Editor, Marcus Herbert. I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. How BBB Processes Complaints and Reviews. Recently, many users have been asking the question: Is it safe to use your social media account to create a profile on the service? Otherwise, you have until your friend creates an account to cancel the transfer. Thank you for fixing our mistake Georgios. Ticket machines are located directly at the tram stations. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian in addition to proof of guardianship. If you see a Sell button next to your tickets in your account, you can sell them! For up-to-date show information, visit our calendarHERE. We're flying from our home in the USA tomorrow, have not received event tickets yet, and wondering how we will print e-tickets while travelling. It is totally impossible to speak to anyone that doesn't tell you complete lies!!! 13 April 2016 at 4:01PM. Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. . Re: Order Number: 1010436609.The worst customer service I have ever encountered. How can I get a refund? A ticket is required for all persons 2 years of age or older. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. BBB Business Profiles generally cover a three-year reporting period. Our standard policy allows cell phones and small point and shoot cameras only (no detachable or telescoping lenses). No Fees! Patrons requiring accessible seating are able to purchase a ticket for themselves, plus up to three ticketed companions. Click the Sell button next to the event in your AXS Account. Please provide your verification details which will be used for claim procedure. Footer.languageSelector.ja-jp.region If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via Minnesotas Vaccine Connector HERE. When fans have tickets they cant use, they list them for other fans to buy. The buyer can cancel the transaction only under extraordinary circumstances. It is obviously not possible to call and actually speak to anyone, the chat was unhelpful and just left during the "conversation" before I could respond pointing out that his information was incorrect. E-mail address is required to create an account. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. One suggestion you may find surprising: Now actually could be a good time to buy tickets to an upcoming event even if theres a chance of it being postponed. AXS won't give the seller their money until after the event takes place (which is over a year away) yet they charged both of us for said tickets- how much money are they holding onto when they unethically keep the money from the sale of your tickets and got paid twice for each of these tickets. The companys slogan is an excellent uninterrupted operation in real-time. If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. While mask wearing is optional, we strongly encourage any unvaccinated patrons to wear a mask when at our businesses. With your SocialCard, your ticket will cost less. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Five star +!! You cant speak to anyone and get held in live chat queues for ages. From Monday to Friday from 09:00 until 03:00 on the following day.
axs tickets refund