/Rotate 0 << /Resources 113 0 R >> The Citys investigation indicates that neither Monarch nor Strategic employ lawyers to handle Litigation Defense. Instead, Monarch acts as a referral service by attempting to contract with outside lawyers to handle those matters for small flat fees. 59 0 obj /Rotate 0 /Parent 8 0 R /Annots [] 36 0 obj ] In reality, the Citys investigation indicates that Monarch attorneys are only superficially involved to trick consumers into thinking that lawyers are performing debt resolution services when the work is actually performed by non-lawyers at Strategic (if the work is performed at all). /Resources 89 0 R /Count 10 /Rotate 0 /Contents [154 0 R 155 0 R 156 0 R] 13 0 obj The credentials of the person negotiating down debts is material to prospective clients. Monarch Law Group offers personal injury, commercial litigation, corporate law, matrimonial/family law and real estate legal services. << 10 0 obj The State of Illinois sued Legal Helpers and its principals for similar consumer-protection violations in 2012. /Contents [118 0 R 119 0 R 120 0 R] Consumers have no recourse if the program is taking more time than promised or, after relying on Defendants misleading estimates, consumers find themselves unable to make their payments. /MediaBox [0 0 612 792] /Contents [202 0 R 203 0 R 204 0 R] By including these testimonials, Monarch Legal Group does not represent that every consumer will experience the same outcome by employing our services, nor do we intend to represent that these testimonials represent all customers experiences. This consumer had paid $3,616.80 to Defendants, but Defendants charged over 96% of these paymentsor $3,476.21 as fees. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. /CropBox [0 0 612 792] Categories Blog For businesses. /Contents [110 0 R 111 0 R 112 0 R] /CropBox [0 0 612 792] 44 0 obj Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. In some instances, the testimonials may be shortened and/or include correction to grammatical or typographical errors. The truth about debt settlement companies like Freedom Source: New Reviews It has reduced my stress level a 100%.With fresh start, I have learned to be more responsible with my finances. /Annots [] /Parent 12 0 R Visit Salary.com to find out Monarch Grand Vacations salary, /Annots [] >> /Annots [] Well guide you through the process. For example, Burnette has responded, albeit vaguely, to customer complaints on the BBB website: The Citys investigation indicates that Defendants attract additional customers by posting fake positive reviews in an attempt to obscure the honest negative reviews that the companies receive regularly. /Resources 249 0 R Defendants know that they charge these fees and that consumers cannot complete their program without paying them, and yet Defendants omit estimated fees when representing to consumers how much money they will save. Individual customers who submitted testimonials to a third-party site were not compensated for their submission. Join the 46 people who've already contributed. Defendants have also completely neglected to administer the settlement. After accounting for Defendants various fees, consumers end up paying only a small amount into their reserves for settlement of their debts. In practice, Defendants cannot consistently negotiate such beneficial settlements, and information provided to the City by consumers suggests that many debts are settled for over 60% of the amount owed. /Type /Page Its deceiving, unethical and gives the Industry and the legitimate companies a black eye. 48 0 obj /Parent 9 0 R /Subtype /XML >> The same can happen to you! << Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? endobj endobj However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. /CropBox [0 0 612 792] /CropBox [0 0 612 792] /Parent 4 0 R /Rotate 0 /CropBox [0 0 612 792] endobj By an Act of Congress and the President of the United States, Monarch Legal Group, is a federally designated Debt Relief Agency. /Type /Page Though the Defendants program makes many consumers worse off, the companies succeed by collecting substantial fees, refusing to provide contracted-for services, and continually attracting new program participants by deceptive marketing tactics like fake reviews. Defendantsa debt settlement companyknow that debt accrues substantial interest and late fees. >> /Rotate 0 Your experience matters. PAID ATTORNEY ADVERTISEMENT: Monarch Legal Group is a law firm. 38 0 obj 18 0 obj /Count 1 /Parent 10 0 R Despite the overwhelmingly negative reviews, Defendants quote five positive consumer reviews in an advertising brochure titled: Reducing Your Debt & Restoring Stability to Your Life: A Welcome Guide to a Fresh Start. These comments are quoted to Vanessa R., Richard D., Jack F., Amanda G., and Nick L. On information and belief, these five reviews are fake. << endobj 60 0 obj Significantly, consumers pay legal fees even if Monarch refuses to provide those services. WebMonarch Grand Vacations average salary Updated on March 28, 2023 $95,818 View Hourly Rate Per Year Individually reported data submitted by users of our website 25% $84,341 75% $108,233 $95,818 50% (Median) Highest Paying Job At Monarch Grand Vacations Document Manager - $116,392 See Other Titles Most Popular Job At Monarch Grand Can you help me please? Defendants tell consumers that they will not begin settling debts until consumers have made at least seven to nine months of payments. Do you agree with Monarchlegalgroup's TrustScore? Monarch Legal Group is a private law firm and is not affiliated with any governmental agency, quasi-governmental agency, or charitable organization. The Citys investigation indicates that Defendants do not employ defense attorneys and often tell consumers to defend themselves. endobj Update 2 On The Make Money With a Side Hustle Project. /Resources 177 0 R /Contents 66 0 R BBB Business Profiles are provided solely to assist you in exercising your own best judgment. But Defendants settled the account for more than the consumer could possibly pay. What Are Your Spending Habits? /Contents [174 0 R 175 0 R 176 0 R] /Contents [146 0 R 147 0 R 148 0 R] We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time and your results will likely vary. /Resources 257 0 R Reviews of Defendants on various online platforms like Glassdoor, Google, and Better Business Bureau paint starkly different pictures. << The presentation for prospective consumers is also substantially the same: On information and belief, Strategic has a similar agreement with and also operates through Option 1 Legal. << /Resources 121 0 R /Annots [] * ekVCwIqhpjZDhWI`kN9R=46lz+5, Briggs v. Strategic Financial Solutions, LLC et al. business practices. /Annots [] Complaint Form - Office of State Inspector General RESPONSE: Complaint was not answered /CropBox [0 0 612 792] /Contents [90 0 R 91 0 R 92 0 R] Disclosures Required Under the U.S. Bankruptcy Code. Voice your opinion today and hear what 44 customers have already said. /Parent 4 0 R ffxiv mastering magic iv; benefits of businesses giving back to the community; monarch legal group complaints. Resolution Sought This omission dramatically changes the savings and time estimates Defendants provide to consumers, because of the high interest rates applied to consumer debt. /Parent 12 0 R The user dev_teampresumably a Strategic employeenegotiates a settlement and then creates a debt settlement plan in Defendants database. Outrage by companies that remain silent does not equal action to protect good companies or debt relief help for consumers that need reputable help. 203 N. LaSalle, #2100, Chicago, IL 60601 56 0 obj /Parent 10 0 R Legal services are only offered once a Monarch Legal Group attorney has had an opportunity to review the specific facts of a case and indicates a willingness to take on the representation. /CropBox [0 0 612 792] endobj endobj endobj Voice your opinion today and hear what 47 customers have already said. I was a victim of Monarch and I filed for Chapter 13 bankruptcy as a result of trusting them. The Act prohibits charging any type of fee other than set up or enrollment fee of no more than $50, and a settlement fee in certain circumstances. 40 0 obj /Count 10 41 0 obj << On information and belief, Defendants estimates for other Chicago consumers contained similar inaccuracies. All at ZERO COST to you. Regardless of how many times I have told your representatives over the phone to call Monarch Legal Group at 877-450-8853, they keep calling me and my wife. In other instances, Defendants assure consumers that Defendants will handle the litigation and, when an attorney fails to appear, the court enters a default judgment against the consumer. << - 1:22-cv-03705) Monarch Legal is unfortunately, a poorly run business that appears to be criminal in its handling of the client's money. /S /D Further evidencing Monarchs lack of responsiveness to customer concerns, the Better Business Bureau suspended Monarchs accreditation in 2021 for, among other things, failing to provide adequate responses to customer complaints. Overview Reviews About. >> << endobj >> /CropBox [0 0 612 792] Based on the foregoing and on information and belief, Monarch attorneys often if not always fail to provide individualized legal advice and therefore are not engaged in the practice of law. BBB Business Profiles are subject to change at any time. The following example from a Chicago consumer illustrates Defendants failure to provide legal advice related to a settlement. >> /Rotate 0 6 0 obj Several days later, user r-fakhouri, likely Ricky Fakhouri, an outside attorney who has contracted with Monarch on a case-by-case basis, approved the plan. Thank you for the feedback. Defendants deceive vulnerable consumers in the process. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. 4 0 obj Debt Settlement Industry - Sued in RICO Complaint, Click to email a link to a friend (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Defendants Debt Resolution Program and Oppressive Fee Structure, Defendants Debt Resolution Program is Designed to Mislead and Exploit Consumers, Defendants Create Payment Plans without Regard for Consumers Financial Status, Leading Consumers to Fail in Defendants Program, Monarch Lures Consumers into Defendants Debt Resolution Program with a Deceptive Refund Policy. /Contents [150 0 R 151 0 R 152 0 R] /Contents [170 0 R 171 0 R 172 0 R] 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. /Parent 9 0 R 29 0 obj /CropBox [0 0 612 792] >> How to Get Your Money Back From a Debt Relief Company if You Feel Like Youve Been Scammed, What Repaying Your Debt Will Cost You in Retirement Calculator, The Truth About The Success Rates, Failure Rates, and Completion Rates of Credit Counseling, Debt Settlement, Bankruptcy, and Debt Consolidation Loans. June 16, 2022. toyota rav4 2013 specs. << We only had 1 year left on our contract and they canceled. endobj /Resources 81 0 R Amount Settled: $0.00. Monarch Law Group | Better Business Bureau Profile /Contents [194 0 R 195 0 R 196 0 R] Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? << /Rotate 0 /Parent 12 0 R /Kids [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R] /Annots [] /CropBox [0 0 612 792] Hi Steve My partner and I have just been canceled from monarch for unclear and deceptive reasons. Defendants contracted with a local attorney, not employed by Monarch, to represent the consumer in a lawsuit by a creditor. Based on public legal filings and on information and belief, Strategic also worked with Legal Helpers Debt Resolution, a Chicago-based consumer debt company that operated nationally as a supposed law firm. WebGoogle Business Reviews Monarch Legal Group Reviews Google Business Reviews 5.0 5 5 out of 5 stars (based on 3 reviews) Excellent 100% Very good 0% Average 0% Poor 0% Terrible 0% Latest Reviews: Professionalism 5 Positive: Professionalism, Quality, Responsiveness, Value T M Great organization that helps people 5 /Resources 141 0 R Login. As the sole member and manager, Burnette has controlled and continues to control Defendant Monarchs conduct, including its arrangements with Strategic and other third-party vendors that carry out the debt resolution program. /Annots [] The policy, as written, does not provide consumers with adequate relief. 47 0 obj I was current with all my creditors and had a respectable credit score. City of Chicago Goes After Strategic Financial Solutions /Resources 233 0 R Complaint Resolution Index (CRI) Explained. /Parent 4 0 R 342 (b) (1) and 527 (a) (1) /Type /Page /MediaBox [0 0 612 792] WebMonarch Legal has completely shut me down. >> /Parent 9 0 R According to employee reviews on Glassdoor, Strategic Financial Services asks its employees to post falsified positive reviews to cover up the truthful negative ones: Reviewers on Better Business Bureau and Google also concluded that Defendants positive reviews are inaccurate. I enrolled with 9 accounts in the program. Save my name, email, and website in this browser for the next time I comment. /MediaBox [0 0 612 792] /Type /Page endobj 50 0 obj /Contents [86 0 R 87 0 R 88 0 R] /Rotate 0 This website is an advertisement. According to the script that outside paralegals or notaries read at these short meetings, a Monarch attorney reviews the consumers file after the meeting and calls the consumer within a few days of the meeting. /Resources 245 0 R /Annots [] /Parent 8 0 R /Contents [278 0 R 279 0 R 280 0 R] /CropBox [0 0 612 792] TrustPilot Reviews Monarch Legal Group Reviews /Contents [198 0 R 199 0 R 200 0 R] WebThe Cohn Law Firm in Baton Rouge has more than 50 years of combined legal experience in bankruptcy, business law and business formation. WebContact Us. >> Through its third party representatives and in its welcome materials, Defendants tell consumers how to contact the Litigation Department. On information and belief, that department doesnt exist. Monarch claims on its website that through its debt resolution program, it can often negotiate with creditors to settle for pennies on the dollar. Monarch also tells consumers they will be on [their] way to a future free of burdensome debt:. The following is My Monarch legal group/reliant account # 25270. /Parent 10 0 R >> xMs0+"N'53=tzAe8H~W28I;.,%$,IO %' ~NTbK /Q*YQ> ~BO> B0~6IfA>rDN+dT0Q.BcywS Ocs^K~1,WlbAVrnSy3lAb@ << /Type /Page /Type /Pages /MediaBox [0 0 612 792] /CropBox [0 0 612 792] 5 0 obj WebComplaints for Monarch Legal Group. Strategic provided similar services, albeit operating under a different structure, to the now-shuttered Carolina Legal Services firm, as described in paragraph 12 above. It also requires debt relief companies to make several disclosures about their services, including how long it will take to get results, how much it will cost, and the negative consequences that could result. Both these promises appear in the Payment Schedule section of Monarchs retainer agreements. /CropBox [0 0 612 792] << Terms and Conditions BBB Business Profiles are provided solely to assist you in exercising your own best judgment. | Read 41-44 Reviews out of 44. This assumption is unrealistic. I have been pleased by the results Monarch has gotten for me so far. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Defendants Do Not Provide Contracted-For Litigation Defense Services, Leaving Chicago Consumers to Defend Themselves in Court, Timothy Burnette Controlled and Directed Monarchs Conduct, Defendants Deceive Potential Customers by Posting Fake Reviews, Strategic Engages in Unfair and Deceptive Practices in its Debt Resolution Business Across the Country, https://brokercheck.finra.org/individual/summary/4890437, https://www.finra.org/rules- guidance/oversight-enforcement/finra-disciplinary-actions?search=2013035572001, Former Credit Counseling Executive and Serial Dirtbag, Andris Pukke Arrested, Litigation Practice Group Lawsuit by Business Partner All Service Financial We Want Our Money, Refunds Sent to Students Deceived by Student Advocates Debt Relief Scam, Clay Advisors Same Debt Consolidation Loan Mailer, Different Name, https://getoutofdebt.org//20126/how-to-try-to-get-refund-from-debt-relief-company, https://getoutofdebt.org/20126/how-to-try-to-get-a-refund-from-a-debt-relief-company, How to Get Out of Debt Without Getting Scammed and What to Do if You Have Been, The Beach Misses You: A Financial Fable For Happiness And Internal Peace, Get Out of Debt Guy Podcast - Reader Questions - AMEX Arrrgh, Getting Out of Debt and Making Lots of Extra Money is Easy When You Do This One FREE Thing, Is Your Debt Relief Company a Scam and How to Make an Extra $800 a Month to Make Ends Meet. endobj /MediaBox [0 0 612 792] 19 0 obj DISCLOSURES REQUIRED UNDER 11 U.S.C. /Contents [126 0 R 127 0 R 128 0 R] Monarch Solicitors. /CropBox [0 0 612 792] /Parent 8 0 R >> In one case, Defendants settled a debt worth $3,943, agreeing to pay between 40-60% of the debt. | Read 21-40 Reviews out of 44 Monarch Legal Group is not responsible for the accuracy or correctness of the opinions or comments. Consumers reported to the City that they were unable to receive answers from the attorney identified on Monarch paperwork and instead were forced to direct questions to non- lawyers who were not familiar with their situations. /Rotate 0 This business is in an industry that may require professional licensing, bonding or registration. /Parent 10 0 R Defendants know or should know the impact of omitting interest. Based on information and belief, attorneys affiliated with Monarch rubberstamp all settlements, do not supervise the non-lawyer debt negotiators, and do not give reasoned legal advice to consumers about whether to accept a settlement. /Resources 269 0 R Monarch Legal Group is a law firm. /CropBox [0 0 612 792] Former and current employees have reported that this discrepancy is part of Defendants marketing agenda. /Contents [214 0 R 215 0 R 216 0 R] I contracted with Monarch Legal on Feb., 2020 because I was unable to pay all of my credit card debts from a serious drop in my business. /Rotate 0 endobj >> Strategics partnership with Monarch is not unique. /Rotate 0 Stop The Calls From 877-288-9903 | Agruss Law Firm /Annots [] Reviews The Honest and Unvarnished Truth. /CropBox [0 0 612 792] /MediaBox [0 0 612 792] But the consumer informed Monarch of other expenses, including student loans.
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monarch legal group complaints