My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! Ice cream was barely half a scoop, I would be embarrassed serving it! Service mediocre, food really basic and tasteless, could cook better at home! We always have fun and make memories when we go here. My cheesecake was stale, and the two portions of red velvet cake were STALE. Holiday Inn Newcastle - Jesmond, an IHG hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Manager started being nice when he saw how young my 5 week old baby was. Off I went AGAIN, and advised that we had not received cutlery. Disgusting. It had clearly been reheated and was practically welded to the dish. The outdoor terrace has quite a few tables, including some which are under cover. Take your friends with you to have tasty yorkshire pudding. Spicy, tomato, mixed herbs, spices and chillis and chilli, All pizzas based on mozzarella cheese and tomato sauce, All dishes with a choice of spaghetti or tagliatelle or rigatoni, Meat and spinach filled pancakes, tomato and bechamel sauce, Mixed vegetables, peppers, tomato and onions, Chicken, mushroom, onion, cream and napoli, Layers of pasta with bolognese, bechamel and mozzarella, Strips of fillet, thai chilli and red onions, All dishes are served with a choice of fresh seasonal vegetables, hand cut chips or salad, Stuffed with fresh butter, garlic and parsley, Demi glaze, french mustard, cream and pepper, Stuffed with roasted peppers, sun-dried tomato, olives and basil, cheese, Onions, mushrooms, red wine and demi-glaze, Breadcrumbed with tomato and cheese on top, Onions, peppers, garlic, olives, tomato and red wine, Breadcrumbed and stuffed with ham, cheese, herbs and sherry sauce demi glace, Onions, mushrooms, white wine and cream sauce, Medallions of fillets with a red pepper and drambuie sauce, Onions, mushrooms, brandy, red wine and cream, Onions, garlic, capers, black olives, red wine and tomato, Fillet steak topped with king prawns, garlic sausage, spicy tomato and herb sauce, On croute, topped with pt in a rich marsala sauce, Strips of fillet with paprika, onions, mushrooms, red wine and creams sauce, Fillet steak with garlic butter, white wine sauce and king prawns, Medallions of fillet in a dolcelatte cheese and cream sauce, Tiger prawns, garlic sausage, olives, chilli and tomato sauce, Rice, chicken, mushrooms, onions, peppers and tomato, Chunky seafood and shellfish, cream or tomato base, Todays fresh vegetables, cream, vegetable stock, Traditional Italian Cooking - Classic and Signature Cocktails - Free and Easy Lounge - Knowledgeable Friendly Staff - Beautiful Views, Seabass Fillets, Fresh Mussels Lobster Bisque, Pan Seared Scallops, Pea Puree, Crispy Pancetta, King Prawns with Cajun Spices and Mascarpone, Classic Goats Cheese Bruschetta, Red Onion Marmalade, Balsamic and Olive Oil Reduction, Smoked Salmon Roulade, Mascarpone Cheese Baby Prawns, Chunky Fish and Shellfish Soup, Cream and Herbs, Tagliatelle, Cherry Tomatoes, Fennel, Chilli, Spring Onions, Garlic, Olive Oil, White Wine, Parmesan Shavings, Fish Platter, Todays Fresh Fish and Shellfish, Cherry Tomatoes, Basil, Olive Oil, Salmon Fillet on Baby Prawn and Spring Onion Risotto, Chicken Stuffed with King Prawns Peppers, Lobster Bisque, Grilled Fillet Steak 10Oz on Turmeric and Coriander Mash with a Red Wine Jus, sambucarestaurants.co.uk/restaurants/quayside/. usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. Delicious sambuca or good beer are among the tastiest drinks to order. Friends carbonara was tasteless and a tiny portion. We are a small Italian restaurant based in Newc Never the customer. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) At Sambuca, we think friends, family, food and fun are what life should be about. Are you sure you want to delete this answer? Not anymore. Great pricing too - can't wait to return! i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. Thank you. After 15 minutes, they arrived. My son, daughter and I decided to go out for a meal. Seabass Fillets, Fresh Mussels Lobster Bisque, Pan Seared Scallops, Pea Puree, Crispy Pancetta, King Prawns with Cajun Spices and Mascarpone, Classic Goats Cheese Bruschetta, Red Onion Marmalade, Balsamic and Olive Oil Reduction, Smoked Salmon Roulade, Mascarpone Cheese Baby Prawns, Chunky Fish and Shellfish Soup, Cream and Herbs, Fish Platter, Todays Fresh Fish and Shellfish, Cherry Tomatoes, Basil, Olive Oil, Salmon Fillet on Baby Prawn and Spring Onion Risotto, Chicken Stuffed with King Prawns Peppers, Lobster Bisque, Grilled Fillet Steak 10Oz on Turmeric and Coriander Mash with a Red Wine Jus. Then to the fabulous finale..dessert. Try the deli too", "Look forward to the free Amaretto shots coming at the end of your meal. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Asked again for ketchup brought out tobasco sauce. The remaining dishes judging by the clean plates were good. The waiting staff were nice and friendly. Think before you part with your hard earned cash!! Just terrible. Julia and the staff were amazing especially as I missed counted how many people were coming and they swiftly sorted theextra place setting I needed. Are you sure you want to delete this answer? Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. We asked for the bill and after 10 minutes of trying to pay we went to the bar. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. We are so sorry but it actually should of been 45 could you please drop the other 4 off ASAP thanks for your visit . Won't be back. User-chosen places to eat at for sambuca newcastle quayside menu. Order takeaway and delivery at Sambuca Jesmond, Newcastle upon Tyne with Tripadvisor: See 26 unbiased reviews of Sambuca Jesmond, ranked #739 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. 80 Great Lime Rd, Forest Hall, England, United Kingdom. My cheesecake was stale, and the two portions of red velvet cake were STALE. Everyone else's starters were fresh. I love lasagne. Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. was ready which was great and the portion size was perfect, not too big/small, and all 3 really enjoyed their food. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. - witnessed a chef sneeze on handand continue on cooking in kitchen without washing hands The Sea Hotel Sure . My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! Eventually the cutlery arrived. It shouldnt have mattered, they should both have been willing to help and get the drinks that had been ordered and forgotten. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back. Our team checks each review posted on the site disputed by our community as not meeting our. Food was average nothing more Off I went AGAIN, and advised that we had not received cutlery. This spot is famous for its great service and friendly staff, that is always ready to help you. Pizza? It is located in Heaton Park which one of the most beautiful parks in Newcastle. the gentleman singing and playing his guitar as well. It should have been a sign of things to come. All layers were cooked perfectly and had the the right amount of sauce. Tripadvisor performs checks on reviews. We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. Located right by the river, this fine dining spot offers a special menu for around 25, which includes dishes like T-bone steak, spaghetti carbonara, and salmon in leek sauce. my partners Risotto was irresistible. Italian Desserts. Staff were so friendly and attentive. Would go again if in the area. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). One positive word I can give this placeConsistant. I have a regular check up at a Newcastle hospital and this place is now my go-to for an evening meal, when I've travelled up country the day prior to my appointment. The daytime specials are excellent value for money, This is the version of our website addressed to speakers of English in the United States. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. I actually had to point out to the waitress that there were 3 of us. Sambuca Sambuca Claimed Review Save Share 295 reviews #430 of 783 Restaurants in Newcastle upon Tyne $ Italian Pizza Vegetarian Friendly Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England +44 191 276 0011 Website Closed now : See all hours See all (79) Get food delivered Order online Ratings and reviews 295 The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. Was bit like McDonalds! Garlic bread was very hard and dry. WRONG. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. I had the Jambalya Risotto, which I have to say was below average. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. In all a lovely visit and won't be the last.More. #690 of 3632 places to eat in Newcastle upon Tyne, #1351 of 3632 places to eat in Newcastle upon Tyne, #423 of 3632 places to eat in Newcastle upon Tyne, #574 of 3632 places to eat in Newcastle upon Tyne, #2097 of 3632 places to eat in Newcastle upon Tyne, #1133 of 3632 places to eat in Newcastle upon Tyne, #3281 of 3632 places to eat in Newcastle upon Tyne, #1742 of 3632 places to eat in Newcastle upon Tyne. Food was decent, friendly accommodating staff for our birthday party. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. Not one server smiled during our stay. Can a gluten free person get a good meal at this restaurant? We have restaurants all over the North East, with many in the Newcastle area including on the Quayside, in Eldon Garden and in the likes of Forest Hall , Heaton Park, North Shields and Blyth. When told that things were not OK we were just met with bad attitude and them patronising us. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Never again will I set foot in that shambles of a place. The staff were great, the food was lovely (the special starter of scallops was amazing) the restaurant had a great atmosphere, whats not to like! i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. Our team checks each review posted on the site disputed by our community as not meeting our. Stay well clear of this place! A month or so ago we stayed at The Village Hotel and we ate there. It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats.More. we ordered one cheesecake and 2 slices of cake. First and last time Went as a group of 5 for a long overdue catch up. Would I returnYes "Oh yes, I'll be right down" . I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. + good locationMore, Fresh food streak for 24.95 set menu starter any steak and home made tiramisu recommendations by our waiter Khalid good smile and good service the atmosphere was great I will coming back soon for tiramisu, We were celebrating a Team night out , a lot of restaurants are not keen to take large groups, we booked for 11 ,from booking the night to paying the bill, the Team at Sambuca Quayside could not do enough to make the night memorablefor the right reason . Plus use our free tools to find new customers. They went way above and beyond good customer service. Starters weren't great either, very small portion sizes. Wont be returning!! Lovely place - good value if you dont get overcharged! More Great Places in Newcastle upon Tyne. Very young inexperienced staff. Make sure your information is up to date. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. Absolutely worse experience of my life. . No cutlery, just the desserts. The location of the restaurant is also good, right on the River Tyne. Our philosophy is shared with all who walk into our restaurants. The friendliness of the staff massively varied. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . 15 were here. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. We spilt a drink on our table and wiped up ourselves and the cloth used was filthy! Is Sambuca Quayside implementing safety measures as a result of COVID-19? Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. First time at forest hall Sambucas and can honestly say I was more than disappointed. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. 7 for prawns and there was hardly anything on her plate and no sauce. Staff attentive with character. I'd heard great things about Sambuca so we recently visited as a family for an evening meal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Can a vegan person get a good meal at this restaurant? Not one server smiled during our stay. Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie.
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