why are viagogo tickets so expensive

$800 for 2 tix. The employee did not return requests for comment via LinkedIn or via StubHub, which was bought by Viagogo for $4bn in February last year. The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Stubhub Are They Safe? Expect to spend in the neighbourhood of $4,000. If Sofia Wagner, H.E. You being looted by another Eurpean based company. Why is flying in the summer so expensive? Cheap flights can be scarce Even more troubling, evidence suggested GES SL was closely connected to viagogo itself details of which were passed onto the Competition & Markets Authority (CMA), the UKs business regulator who has been investigating viagogo for five years, and served them with a court order in November 2018. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. This means that the prices RM120??? Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. Advertisement. Is Stubhub Reliable? ticket vendors worldwide as they take pride in their competitive prices, However, Viagogo has not currently said it will make changes the CMA considers necessary, and the CMA has notified it that it will face court action unless it commits to addressing concerns. It was an extraordinary amount of money, and with the goal of reuniting viagogo founder, Eric Baker, with the business he co-founded 21 years ago giving him unfettered access into the lucrative and highly competitive North American market. I believed I was paying 390 for five tickets and was constantly under pressure on the site with countdown clocks. Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. Given what had occurred with GES SL, it all appeared highly dubious. Over 2.5 million fans each year trust us to help them get the best deal on tickets. Why are Viagogo tickets so expensive? This has led to major damage to their online reputation and good name. we decided to shed some light on a major company who is active in the global ticket Prices may be higher or lower than face value. U2 has announced 12 shows at the new MSG Sphere, In honour of the passing of Harry Belafonte, heres the drum-off he did with Animal from The Muppets. In short we dont want to lose out on something that we will like, such as popular football tickets. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); This site uses Akismet to reduce spam. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. This is definitely something to consider before using Viagogo. However, this is a supposedly multi-billion-dollar global operation were talking about; and one with an appalling record of legal compliance, that has profited substantially through mis-selling tickets to UK audiences, and one whose merger will have significant future connotations for the entire UKs live events sector. We assess the integrity of every site we recommend before adding them to your search. They dont last long these days. From the reviews of Viagogo, their customer service is something that definitely needs to be improved. ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? They also accept direct payments and Paypal to make it easy to pay for your tickets. Viagogo is undeniably a huge marketplace for tickets to some of the most popular events across the globe. Viagogo offered a gift card to buy more tickets for another event as compensation. These settings can be found usually in the top right or bottom left of the site. Viagogo is an online ticket marketplace for buying and selling tickets to live events. The Foo Fighters announce their first gigs without Taylor Hawkins. I resold concert tickets and Viagogo is insisting it paid me - but I At Lonely Planet, we're always planning a trip somewhere. Help future customers by talking about customer service, price, delivery, returns & refunds. A source close to Viagogo said it had no other connections to Global Experience Solutions. Creating a truly 'Happy Hong Kong' will take more than freebies and The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. How does the 02 know I've bought tickets from Viagogo? - Quora However, rather than act on this evidence, their repeated response has been to roll out a confused and Orwellian PR statement: The CMA takes any allegations of breaches of the court order secured against Viagogo very seriously and will not hesitate to take action, including court action if necessary, if we find that Viagogo is failing to meet their obligations under the order. Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. Question: After prices for flights spiked last year when everyone started traveling again, I thought things would eventually start to drop back down. but may not be able to get a refund because you overlooked it and it was stated In front of the stage was $267 for GA seating, but those were really hard to grab. Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. before the gig. are set by the sellers themselves, not the site. Viagogo has not responded to requests for a comment. This time, they were called Sofia Wagner, a Munich-based seller listing thousands of extortionately expensive tickets to UK festivals and arena shows; H.E Events, a Dundee-based business listing thousands of extortionately expensive tickets to live events in the UK and globally; and Ticketing Expert LTD, a business registered to a bogus UK address that replicated the questionable grassroots model pioneered by GES SL. It was only when I confirmed the purchase that I realised the cost was 2,400 for the tickets that havent even been released yet. You will continue to see these well-known sales practice throughout the entire site. Why are summer airfares so high? - Lonely Planet We and our partners use cookies to Store and/or access information on a device. The company has been cocking a snook at regulators since 2015 when the CMA ordered it to display the face value of tickets it was reselling. Viagogo pride themselves on their quality customer service and reliability as an online ticket vendor for the most popular events across the globe. Many carriers . I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. The world's largest selection of tickets is now at your fingertips - find the perfect tickets today with the viagogo app. Viagogo promises that all tickets sold will arrive on time for the event and they will resolve any issues. Been sold fraudulent tickets twice. \r\nAlgu\u00e9m precisa dar limites a esse abuso. The options will pop up and you can choose what you were looking for. (Viagogo is just the middle man in this purchase) will not get paid and be charged The Eternal City can seem huge and overwhelming to first-time visitors. Which is cold comfort, since prices seem so much higher than they were during the . Filtering what is happening in music to save you time, money and effort. The CMA should immediately intervene and investigate these allegations and take necessary legal action.. 6 Total Score. available to the event on their site, From where people bought tickets Unlike other vendors out there, Viagogo are a much less accountable should anything go wrong with a transaction on their platform. A Few Pro Tips on Buying Tickets From Viagogo. When eBay operated the business, StubHub enjoyed a global partnership with AEG. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This could cause them to end up lowering the price to something My airfare and hotel costs was $6200.00. Can we ever expect flight prices to lower to what they were before the pandemic? When I purchased my tickets the site said UNOBSTRUCTED VIEW and on reading this was in the VIP area. Completely unacceptable, ripped off - Never again! When announcing the merger in November 2019, viagogo stated the acquisition of StubHub was paid for in cash. Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. Buyers are protected with McAfee Secure, so that all transactions are protected. and our value. However, rather than an international ticket touting ring, he was greeted by two confused and unsuspecting pensioners neither of whom knew anything about secondary ticketing or viagogo. They are known for grossly overcharging by jacking up prices on "limited" tickets. No problem though\u2026.I already had the proof.". Despite a great marketplace, Viagogo tack on an incredibly high booking fee or in other words, their cut for the service they provide to their tickets. We compare only safe & secure primary and secondary marketplaces. There are also extensive complaints on the internet about Viagogo's lack of customer service and support. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Similarly, they rarely price tickets at 10 times over face value. Walker said it was essential that the Switzerland-based company now remove GES SL listings and said a criminal investigation may be warranted. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. The seats are automatically confirmed when purchased, Although scammers were a common problem in the early days of online ticket reselling, the industry has managed to get a handle on this issue over time. do have an issue with tickets that were purchased on Viagogo, you will receive Interestingly, this is what the CMAs merger team appeared to conclude in a report published in February 2021. All rights reserved. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. Airlines idled large portions of their fleets because travel demand was so lackluster during the pandemic that they weren't needed. It's not that I walked across the street to Churchill Downs. Can I Get a Refund from Viagogo? - GetHuman Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. FanFair Alliance has continually supported the CMAs work to reform this absurd and artificially-fuelled market. If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Viagogo tickets reviews have had some negative comments left about It\u2019s no surprise that CEO, Eric Baker has narrowly escaped prison - Google him, it\u2019s shocking!!! The UKs secondary ticketing market appeared to be worth less than 20% of what was claimed by its leading participants. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. Shortly afterwards, event organisers received orders for the same quantities, in Walkers name. Or, to put it another way, viagogos single biggest supplier was committing a mass-scale multimillion pound fraud and selling tickets they didnt possess. There has been a lot of criticism surrounding their queuing system, which is a headache to say the least. But, if you want some help getting the tickets you want, then here are some tips on how to do it. (I recently priced a ticket to Rome for June and got sticker shock when it came in at $2000for coach!). Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. "Viagogo is a criminal company who have STOLE $600 From us. Should I buy legit seats as backup? I cant wait to see what they put together for this venue, Your email address will not be published. Interestingly, the increased consumer demand for travel has made up for reduced business travel, which has not returned to pre-pandemic levels. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. StubHub also enjoyed partnerships with football clubs including Everton and Spurs. customers not getting any refund at all. Visit Website Write Your review Tell us how From city breaks to tropical beach vacations and family adventures, this book is organized by month with recommendations for trips that range from weekend escapes to one- and two-week getaways. Read Customer Service Reviews of www.viagogo.co.uk - Trustpilot The path to see the pyramids and the other top ancient sites is well trodden, but its possible to get off the beaten track on your adventures in Egypt. Learn how your comment data is processed. Purchased on Feb 12, 2022. What does it mean for travelers? However, if our regulator is genuinely unable to act on the evidence weve provided, then surely they should reach out to another agency that will or simply refer these serious allegations to the Police. More demand for fewer seats is the classic formula for increasing prices. An easy to use platform with a great user-friendly experience, upfront prices which enables you to make a smart and safe purchase, should be a top priority. We only partner with safe websites so that you can be guaranteed tickets. Madrid-based GES SL listed. And now, no General Onsale, So, about Rufus Taylor joining the Foo Fighters. -Skip the queue - buy your tickets in just two taps. Although they are still the biggest, they have arguably lost the title of best. The Most Comprehensive Review Online. However, there has been a great deal of criticism directed towards Viagogo as of late. It appears a member of the public purchased them and then resold on Viagogo, it says. By comparison, viagogos North American business is practically non-existent. Compounding this is the fact that, in the UK at least, the business of ticket touting is getting much tougher. As a resale aggregator, prices may be higher than face value. Turned up to the event and was denied entry for invalid tickets. Curiously, when The Guardian published these revelations, GES SLs tickets disappeared from viagogo overnight. supply to most events. Viagogo does put a lot of emphasis on using interactive seating charts, and different colours to distinguish different ticket types and filtering options, which will help you sift through their many options. Tickets for U2s Sphere shows in Las Vegas are expensive. For one, there's a lack of planes. SportsEvent365 Are They Safe? The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. Do Not Sell or Share My Personal Information. Assuming remote work, teleconferencing innovations and other professional trends hold, and business travel doesnt return to its 2019 highs, this should eventually end up leading to lower prices. This proposed divestment was also hardwired with a crucial caveat: whoever bought StubHub International would have to run it as an uncapped resale site and in direct competition with viagogo. In the US, StubHub is an absolute juggernaut. Their initial response to my inquiry was that the tickets are often released shortly before the event. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. We also believe that other fake sellers continue to operate across the platform. on their top sellers locally and globally to find a popular event to attend. Is Viagogo Legit? - Tech Junkie Now they can't bring them back fast enough it takes 100 working hours to ready the biggest jets for service after being parked away. Events and Ticketing Expert LTD were all bona fida sellers with a good track recordincluding successfully fulfilling orders. The spokesperson then added, we take allegations of the misuse of our platform very seriously and take action to remove listings if necessary.. Still, there are plenty of cases where the opposite is true and one-way tickets are incredibly expensive. A month later, the Advertising Standards Authority (ASA) reported it to National Trading Standards for similar defiance. There seem to be a few questions of whether or not Viagogo, if Viagogo is selling fake tickets, and if Viagogo offers help to their customers. When buying your ticket, you are forced into a rather obnoxious queue for about ten minutes, all the while you are inundated with announcements about how many people are trying to get the ticket you are waiting to purchase. What Viagogo are doing here is employing a rather well-known sales practice, known as the scarcity tactic. Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. Having a comprehensive marketplace seems to be Viagogos main goal, but that is not the most important thing when you decide to buy a ticket to your favourite event. In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. Can I trust a ticket I bought on Viagogo? : r/Slipknot - Reddit For example, a warning sign with text warning you of how many tickets are left, or how many people are viewing them. Next step\u2026legal action. Peter Hunter and David Smith were jailed in 2020 after being found guilty of four counts of fraud including one related to speculative selling, following a 2016 Guardian investigation. Help! Is Viagogo Legitimate??????? - The Student Room The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. At an average ticket price of $551, the price for Game 1 of the series is $164 more expensive than the second-highest average price -- $387 for Game 3 of the Cleveland Cavaliers-New York Knicks . Ticket reselling works on the basis of having a middle-man involved in your transaction. Hey @Viagogo. Planes are filling up and tickets are very expensive - CNN Subscribe to Lonely Planet newsletters and promotions. You do end up with slightly higher prices, but that can be said of any reseller, but you can get the tickets you want for pretty much anything. to your regional location in order to find the tickets that you are looking for All of these search features make Viagogo a While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". Why Airline Tickets Are Still So Expensive and Likely to Remain That Way Adam Webb has worked in the music industry for around 20 years. Simple Ways to Contact Viagogo: 9 Steps (with Pictures) - WikiHow So, buy early and get the best price. Compare Seats and Options. And then RM270 for Aurum? For more information, please see our (Supported files: jpg, png, mpeg, ogg, mp4 & webm). He used to be a journalist and author, before making the inevitable leap into PR. In this series, Lonely Planets team of writers and editors answers your travel problems and provide tips and hacks to help you plan a hassle-free trip. Remarkably, its the second time this year viagogos operators have been shamed into stripping great swathes of touted inventory from their UK site. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. I have been told by staff at the Royal Albert Hall that the majority of its high-value tickets were sold directly to an individual on Amazon who used Viagogo to resell at a huge premium. There are two types of ticket agent: Primary and Secondary Primary agents have a direct contract with the event organiser. 'Don't buy tickets from Viagogo' - a warning from Martin In the rare instance that a problem arises, viagogo will provide equivalent or better tickets, or a full refund. Privacy Policy. Hes also known as a musicologist and documentarian through programs like The Ongoing History of New Music. Used the gift card to buy beartooth concert tickets. Just like GES SL, these activities appeared to constitute industrial-scale fraud, and also implicated viagogo in multiple breaches of consumer protection laws and the terms of their court order. 1st time at F1 - denied entry for fraudulent tickets. 2023 Lonely Planet, a Red Ventures company. 01 May 2023 | Rotherham, South Yorkshire, Compare all the best ticket sites in one simple search. Customer complaints include a lack of support after their purchases, high booking fees and other concerns. It has been said that whenever you pick an event you plan to attend you will immediately be met with scare tactics through the entire purchase process. New York CNN Business . on Twitter: "Man, I wish @GSCinemas would give us a breakdown of there are higher prices, the more outrageous sellers are often unable to sell Viagogos apparent brazenness has been breathtaking and, so far, its managed to profit with impunity. Why are flights so expensive this summer? Manchester City v Manchester United tickets, Manchester United v Manchester City tickets, LiveFootballTickets.com Complete Review. Buying from a secure ticket vendor is probably one of the most crucial factors whenever you buy a ticket to your favourite event. Are cheap flights a thing of the past? Here's why your summer trip is Higher fuel and labor costs are also incentivizing airlines to try to raise prices where they can. What are your experiences with third-party/resale ticketing like Viagogo? The TM pricing is about what Id expect for a residency at a new igh tech $1.2 billion venue, and are way less than Adeles residency.GA floor 287.88P1 501.35P2 400.21P3 267.88P4 140.13I think those are well within current prices. This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore. The information provided by Viagogo for GES is incorrect but the Guardian has established an link between the two companies. Since the site was established, Viagogo has managed to attract major artists, teams and performers, and contracted with them through official deals. This awful user experience needs to be addressed, because it happens during every transaction and wastes a lot of time. Digital Minister Margot James told BBC Radio 5 live that if fans had to use a secondary site to buy tickets, "don't choose Viagogo - they are the worst". Its my favorite time to travel anyway, as its usually cheaper and less crowded. See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. We do everything in our power to prevent tickets from being bought for resale, and are very clear fans should avoid firms like Viagogo. Amazon ceased operating as a ticket agency in March. Required fields are marked *. Plus, although Lets face it, if viagogo were a tiny High Street business, they would have been closed down yesterday. (modern). At one Barcelona event, Ryan & Jacob are listing 6 x 21 tickets for 32,528 each. In addition to their poor customer service, it is also to be wary of their high hidden fees . Like, why did viagogo allow their biggest global supplier to change identity four times in the space of a week? Why are Viagogo tickets so expensive? It is great for getting tickets to high profile events, but you will be paying above face value for your tickets as a result. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. and up. The resale ticket market for live events is a and if they dont arrive, not only will you get a full refund but the seller ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! Viagogo tout a 100 % money back guarantee should anything go wrong with your ticket, as well as professional customer support.

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