Please read rules before posting. How does he deserve a fee when hes not giving me the item and wasting my time and chances to get the same item elsewhere as he isnt giving it me. Hi, this is my first time posting here. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. When you get the email, make a new and creative password that the hacker can't possibly know. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. Depop is a trendy online marketplace where people can buy and sell clothing in a shared marketplace. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. I have been a Depop buyer for many years with no problems. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" Is there anyone on here that did or knows anybody that got banned but came back? They want a photo of my ID which I am not comfortable sending them. That is why keeping your account safe and away from getting in trouble should always be your top priority. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. If you have a Business account, please log in to see the steps that apply to you. Scan this QR code to download the app now. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Depop used to be a great place to be. You can also read our User Agreement for more information on other holds and reserves we may place on your account. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Account may have been breached and Subsequently permanently suspended, any way I can get it back? With a formal legal letter, Depop will respond faster than they will to your personal inquiries. Regain Access To A Hacked Depop Account In A Breeze. Tell us whether you have paid for the account and would like a refund. Don't start crying just yet! viper 5x05 installation manual; how to extend shelf life of homemade beauty products. By changing your password, the hacker won't be able to get back in. If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. depop. I recently bought something off of depop through PayPal for a good bit of money. First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. DoNotPay can write a strong demand letter on your behalf to get you unbanned. It's such a widespread problem now.". Reset your password, or follow these steps: Open the Depop app Tap Login > Forgot Password Enter your email address > Reset my password You'll receive an email from Depop shortly. Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators, What is Poshmark? If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. Here are just a few of the many other services we offer that might be helpful to you now or later. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account. Multiple requests increase the volume to review and cause delays in our response. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. If a user is suspended, they will receive an email notification informing them of the suspension and the duration. Depop has two main points of contact for support. To maintain a healthy and positive experience for all users on the platform, all Depop wants is to have all members of its community avoid negativity, respect everyone, and, most importantly, maintain all transactions in-app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To raise an issue go to > > Resolution Centre > Select the purchase you need help with Before you raise an issue, make sure that you've given the seller at least 5 days to get your item shipped, and have tried to contact them through Depop messages for updates. If the hacker hasn't changed your account email address yet, this will work. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? The general rule is to be a good marketplace attendee and be truthful about your funds and/or items for sale, and respect others' rights while interacting with the community. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. However, there are several things you can do to expedite this timeline. Their username. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. Depop suspensions can vary greatly in length, depending on the type of violation that was committed. Click Yes or No below. What size SIM card does the Droid Turbo use? However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. Read about our approach to external linking. 2023 BBC. I would like access to my account. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the users credit score. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Scan this QR code to download the app now. The first is the Help Center, which provides detailed instructions and answers to common questions. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. This will help the team prioritize their requests so that they can get back to customers as soon as possible. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. We have helped over 300,000 people with their problems. What you can do to access your money sooner But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Required fields are marked *. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. It was removed by the firm in a few hours and her password was reset. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. There are a few ways to contact them: 1. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. Make sure to only accept payments through trusted payment services such as PayPal or Apple Pay, as payment services offer a certain level of buyer and seller protection. Don't start crying just yet! Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. My account is in good standing but Im just wondering because I have started to see a rise of people getting their accounts banned. Additionally, SSNs are not required to sign up or use the app. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. This includes: The email address associated with their Depop account. After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. 2. Depop confirmed that it intends to implement multi-factor authentication in 2021. Would I win the case, theyre saying that over 100 pound they should keep all because of their packing of the item. Depop's community guidelines are straightforward. Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. But when Ms Strike logged back in, she was shocked by what she found. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. Depop - money sent to another bank account holder by accident. You can get a full list of rules from the terms and conditions page. 2. We understand how frustrating and trouble it can be when you suddenly lose access to your account. How To Recover Your Hacked PlayStation Account, Get Your Hacked Amazon Account Back In A Flash, 3 Steps To Follow After Your Bank Account Has Been Hacked, How To Regain Access To Your Facebook Account That's Been Hacked, How To Reclaim Your Instagram Account After Being Hacked, We'll Recover Your Hacked Twitch Account Fast, What to Do if Your MyLeague.com Account Got Hacked, How To Get Your Hacked Crypto.com Account Back, Recover Your Hacked HBO Max Account In 3 Steps, How To Regain Access To A Hacked Poshmark Account, How To Get Your Hacked Fortnite Account Back, How To Regain Access To A Hacked Riot Account, How To Regain Access To A Hacked GoDaddy Account In A Breeze, What To Do When My IMVU Account Got Hacked, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Unexpected transactions on your bank or credit statement, Payments to or from PayPal you don't expect, You receive receipts for purchases you did not make, Your account personal information has been changed, You receive a password reset email you did not request, Select "Account Issue" from the first drop-down, Enter your original account email address, Select "Report unauthorized access on my Depop account", Enter the last time you accessed your account (successfully logged in), Select signs of hacking from the drop-down checkboxes. If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. Read about our approach to external linking. You can delete a Depop account by emailing the company with a deletion request. .] You can delete a Depop account by emailing the company with a deletion request. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. Follow the instruction in the e-mail to reset your password Still having trouble logging in? According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Share your photos and videos with others to prove the truth of your words. Read through the rules carefully before agreeing to any terms of service so that you are aware of the violations that can result in your account being suspended either permanently or temporarily. I think it has something to do with Etsy acquiring them this year. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. I sent an appeal asking them to provide a more specific reason as to why I was suspended. "Depop Scam So A opens up a depop shop to sell all of her old and unworn clothes one day, someone on twitter tweets at her, attempting to get her attention" I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. DoNotPay will do the paperwork for you. I told them they have my physical address, my phone number, and my email address, that's enough. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-167{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}No, Depop suspensions are not permanent. How To Get Unbanned From Online PlatformsAn A to Z Guide. That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. To which Ive refused and said just send it then but I dont believe they will so Ive said send it or give me my money back because Im sick of arguing. Depop does not allow any content or behaviour that puts our community at risk. Scammers have continued to plague many online services through the pandemic. Selling your gently used items or buying items on Depop is fun and exciting. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. Getting your Depop account suspended is bad for business. Where is the first save point in Bloodborne? Please read rules before posting. She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. Designer. So if you're looking for the perfect automation system to help you succeed in online reselling, OneShop is here. Preloved. I had planned to begin selling there also. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. if you opened a dispute for non receipt of item then the seller would probably have to give you a complete refund if they can't prove delivery of the item to you with a tracking number. What would happen once I escalate this to PayPal? 3. Note that Depop won't delete your account if you have any open disputes, like not delivering a product that's been paid for. Therefore, it is recommended not to attempt to sell fake items on Depop. With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. What to Do If Your Depop Email and/or Password Have Been Changed. Your G Suite Account Has Been SuspendedWhat Now? Complete your orders and upload tracking information. 5. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. If any purchases were made while the hacker was on your account, let your bank know. In addition to that, Depop does provide resources to its users to help them authenticate items. Click on the three-dot icon in the top right-hand corner of the sellers profile. It is an action taken after a review of your driving record. DoNotPay will alert you when you receive a response from Depop. "The fact that this has been going on for monthsis unacceptable. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. Click on this option. This will surely increase the credibility of your complaint. By browsing this website, you consent to the use of cookies. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. I agreed, and with over 300 pounds in my balance I got suspended by depop, not only have they made it almost impossible to get my money, they are making it even harder by barely responding to my messages. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. OneShop is a financial technology company, not a bank. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. There are two ways you can delete your account from here. "You always know somebody who's had a Depop horror story. All the Information You Need, Recover Your Suspended RingPlus Account Easily and Quickly, How to Recover a Suspended YouTube Account, How to Appeal Your Suspended Instacart Account In 3 Steps. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Why is my stomach still big after hysterectomy. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. They may require further information from you in order to complete their investigation. But how can you be sure that this won't happen to your Depop account, too? You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. You are viewing the PayPal Community Archives. Streetwear. Vintage. Banking services provided by Piermont Bank, Member FDIC. MasterChef Australia host Jock Zonfrillo dies, Adidas sued by investors over Kanye West deal, Suspected IS chief killed in Syria, Turkey says, UK chip giant Arm files for blockbuster share sale, Pope urges Hungarians to 'open doors' to migrants. If this doesnt work, its possible that your account was suspended or deactivated by Depop. Instead, you need to email close@depop.com from the email associated with your account. To get back online all you need to do is reset your password. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. Scan this QR code to download the app now. In her spare time she writes plays for both stage and screen. Yesterday I had a message pop up asking for my date of birth. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. Can anyone give me any advice regarding this? If your account is suspended, you can continue to: Access your accounts by visiting Etsy.com using a web browser. I've waited over a week for the item to be shipped and going back and forth with the seller saying they'll tell me when they've done it and they never have. If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. You can access the Help Center on their website (https://support. --Diane Poremsky Give back to the Community. com and providing as much detail as possible. If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Suspension is the temporary removal of your privilege to drive. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. Furthermore, with this app, you can see your performance. For some users, trust in the company has been dented. No, it is not safe to give your Social Security Number (SSN) to Depop. In addition, be careful about revealing personal data, such as your banking information. A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. OneShop is an all-in-one automation app trusted by thousands of resellers like you. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. We have helped over 300,000 people with their problems. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. Depop - money sent to another bank account holder by accident Depop - Security Deposit Depop - My daughter is banned View all Depop reviews & complaints Next review Write a comment By clicking Submit you are agreeing to the ComplaintsBoard's Terms and Conditions Depop Yes, you can use Depop without a phone number. Submit a complaint and get your issue resolved. A sub for discussing all things Depop. Use the Depop Password Reset page to send yourself a new password reset email. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. Join us today to learn more about our products and services! The process can be pretty painful especially if you are left in the dark with regard to the details of the ban.
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can i get my suspended depop account back